High Priority Auto-Pickup & Disappearing Shulkerboxes

Discussion in 'Bug Reports' started by Deevez, Mar 1, 2021.

  1. Deevez

    Deevez Member

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    This bug is a pretty aggravating bug to me, I lost a shulkerbox worth $300,000,000 and it was in fact confirmed deleted and/or missing by a moderator developer, and I still won't be seeing these items back. But I'll make the bug report regardless so it doesn't happen to other players.

    I don't exactly know how to recreate this other than breaking a bunch of blocks with auto-pickup on, and even then it happens very sporadically. Firstly, PF Hoppers can't get picked up with auto-pickup. I have had a couple PF Hoppers here and there get picked up with AP, either they become a bugged PFH that doesn't have the item description that crafting ones do and it doesn't stack with the rest of them, or it becomes a regular hopper. Again this has only happened a handful of times and I cannot recreate it by force. Along with AP not completely picking up full stacks worth, but I believe this comes from the game/plugin not being able to keep up with how fast things are happening. I can only get it to happen when farming crops, it'll cut off a stack of items at 63 most of the time, sometimes it's cut off stacks in the 30 range.

    As for the disappearing shulkerboxes, I do not know how it happened, why it happened, or how to make it happen again. Thankfully, it's only happened to me once, I do know of a few other players it has happened to and am able to get them to comment on this post if need be. All I can say is that before logging off, I broke and picked up my personal shulkerbox (it had custom tools and sell multipliers and what not in it). I can give you my word only that I did pick it up after I broke it, I also had auto pickup on so the only way I wouldn't have picked it up is with a full inventory and I did not have a full inventory as I just dumped it in the other shulkerboxes beside it. I logged off, and when I come back the next day this shulkerbox is completely gone. I did have Butters come and log basically the entire server, a couple times over, the logs for this shulkerbox end when I broke it and picked it up that night.

    I have no screenshots for these bugs as again, I can't exactly recreate them and there's not really much to screenshot in the first place.
     
  2. Ky

    Ky Owner
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    Hiya Deevez.

    I have tried many different routes to try and recreate this bug on both Potato and Beta but i am still having a hard
    time trying to re-create the same issue you're having. Do you remember the date you were having the issues? The reason i ask is because i can attempt to look through server console logs to see if any bugs occurred when you either disconnected or rejoined.

    Block logs/ Command logs and other global logs cannot really provide us valid evidence simply because the logs shown are as intended as they should be. You broke a shulker from the floor? That evidence doesn't show where you had it last, in-fact for me its kinda like a null exception.

    I do believe you're telling the truth; however, there is no evidence, no other report from items disappearing with /auto and no way for me to recreate this bug (I've tried numerous of different ways).

    I'm going to keep this thread still pending to see if i can find anything in the upcoming days.
     
  3. Deevez

    Deevez Member

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    The day in which it "disappeared", or rather the date and time at which I noticed it was gone; was February 19th at around the afternoon. I know this because of discord messages asking the people who use my base if they had seen it.

    The night prior is when I last broke it and picked it up. It could have been after midnight that night when I logged off, we were working on a pretty big project.

    As per other people, I know of many players this has happened to, but for some reason others aren't as keen to add to this thread, which clearly doesn't help any.
     
  4. Deevez

    Deevez Member

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    I can also give a rough coordinate range at which it was last broken, and what tool it was broken with if it comes down to needing either of those.
     
  5. Ky

    Ky Owner
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    There doesn't seem to be any console errors near to the times you disconnected and reconnected.

    I'll put some images just for evidence:

    Disconnected:
    upload_2021-3-9_18-54-29.png

    Reconnected:

    (We dont log connection entries but we have logs from the first command of the day and there doesn't seem to be any listed console errors)
    upload_2021-3-9_18-58-50.png

    There isn't exactly much i can do here on out. Due to the value of the shulker you're reporting, i personally do not find it reasonable to refund. I'm going to forward this to the owner in hopes that he can possibly resolve this issue.
     
  6. nibble

    nibble Owner
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    Can you provide the coordinates of where you last broke the shulker box?
     
  7. Deevez

    Deevez Member

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    I can yes, it will have to be a bit later I’m currently away.

    And to Ky, like I said if all else fails and I don’t get refunded anything it’s completely fine I understand the risk you guys worry with refunding items. Especially items of this quantity and value.
     
    Ky likes this.
  8. Deevez

    Deevez Member

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    After rebuilding the wall it was last placed on and having it logged, the exact coordinate it was last seen is as follows;
    XYZ -13,457 / 9 / -3,183 END DIMENSION
     
    #8 Deevez, Mar 9, 2021
    Last edited: Mar 11, 2021