Resolved Donor key

Discussion in 'Closed bug reports' started by Yasi, May 21, 2018.

  1. Yasi

    Yasi New Member

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    Bought a donor rank yesterday, got the key went to the crates and used it.

    The crate spun for a while but then got stuck and I didn't receive anything.

    Not sure if its a bug or if you can actually 'win' nothing.

    I have no evidence but if it's a bug pls fix it so it doesn't happen to anyone else
    Thank :)
    Y
     
  2. Chickencharm

    Chickencharm Member

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    I'm pretty sure that's not supposed to happen.
     
  3. atPuddle

    atPuddle Member

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    Sorry for the late reply but did they gave you a new crate key?​
     
  4. Yasi

    Yasi New Member

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    Nah, I don't mind too much about getting a key back
    Just wanted to bring up the bug
     
  5. atPuddle

    atPuddle Member

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    Okay, thank you for telling us this bug. I hope the developers can fix this soon. By developer I mean @Akago.
     
  6. Ky

    Ky Owner
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    Elaborate on what got lost and what got stuck?
     
  7. atPuddle

    atPuddle Member

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    Well glitches do happen. :D
     
  8. Yasi

    Yasi New Member

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    When I first donated I got a donor key, clicked on the chest with it and then the spin thing stopped spinning and that was it, I waited for a while and then exited
    When I first donated I got a donor key, clicked on the chest with it and then the spin thing stopped spinning and that was it, I waited for a while and then exited but got nothing
     
  9. Ky

    Ky Owner
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    Are you positive it isn't stored in your /crates inventory, sure you never misplaced any items? never got item that stacked onto others i.e spawners? did you misplace it by accident?

    Have you got any screenshots to provide of that moment? was it reported at that exact moment also?
     
  10. Yasi

    Yasi New Member

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    I checked all of the /crate claim etc, and I had pretty much only just started so had nothing of value in my inventory. I did have a look at possible prizes too to see if I did mistake and I looked around on the floor in case it dropped but nop

    I did report it around 10 minutes after it happened so I could triple check all the places it could be, I don't have screenshots only the description of what happened. I don't want anything replaced though, just didn't want it to happen again
     
  11. Ky

    Ky Owner
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    Could've been a glitch and it hasn't happened since, if you do experience this again please make sure to either message staff on Peaceful Farms discord or myself, provide screenshots or logs.. whatever suits you and we'll see what we can do from there :p

    Thank you for reporting, we'll have a look to see what we can do to prevent future possibilities of this happening again!
     
    Yasi likes this.